What Our Customers Say About Us

WHAT OUR CUSTOMERS SAY ABOUT US!

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    ★★★★★

    During the Memorial Day Weekend, we found that our hot water heater was leaking. NICKOLAS installed a new 50 gallon Bradford. Upon doing so, he went ABOVE AND BEYOND his scope of duties. The first one was damaged, therefore he promptly went to get a new one. He installed ALL NEW straps, hoses, drip pan, etc.


    I HIGHLY SUGGEST HIM TO ANYONE


    - Lisa V.

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  • ★★★★★

    Positive: Punctuality, Quality, Responsiveness


    I was able to contact the manager, let him know about the appointment tool not working on the weekend, and schedule service. He told me that they were 2-3 hours out. What can you do? Get this!!! 10 minutes later, I get a call and the tech is 5 minutes away!! Half hour later, drain is clear and life is good!! Thanks Rapid Rooter!


    - Darrin M.

  • ★★★★★

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


    - Sara C.

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    ★★★★★

    So it's Sunday, so what could possibly go wrong!


    Bath tub and both toilets suddenly not draining properly. Neighbor suggested rapid router, called and within the hour the truck was here and Timothy quickly and professionally determines our situation. Was it fourteen tree roots entangled in our pipes? No, simply a toilet in one bathroom that is quite possibly the same age as our home, built in 1964.


    Certainly recommend Rapid Rooter on all levels. Price for a weekend call was more than reasonable and now we have a plumber we would use in the future. May have to request Timothy as he was awesome.


    - Michelle F.

    Reno, NV

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    ★★★★★

    Nice local company. Quick response quality work and fair prices. My go to company for my plumbing needs.


    - Henry G.

    Sparks, NV

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    ★★★★★

    I've used them for years.  Always straight shooters.  Had a horribly blocked line fixed by Tony this week, who was friendly, prompt, and reasonable, and skilled/knowledgeable..  A pretty difficult rooting for a 100% blocked pipe that circled the house.  Blockage was 75 feet in.


    In the past I had a main drainage line that they could not fix.  The owner of the company came back out an ran it himself with some sort of special blade.  As it turned out HE could not fix it either, because the city had run a new sewer line and not hooked my house up.


    The best!


    - Eric L.

    Reno, NV

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    ★★★★★

    Great service! Kathleen was very nice over the phone, and Larry fixed our overflowing main line in no time. Will definitely use them again in the future and will recommend to friends!


    - Dayna G.

    Sparks, Reno, NV

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    ★★★★★

    Rapid Rooter came to the rescue when our water main line got a leak.  They were on time, courteous, and hard working.  They had to cut concrete, dig trenches and find the leak and fix the leak then put it all back together.  The work was very well done and aside from having new concrete you would never know they were here.


    - Cindy F.

    Reno, NV

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